• NYC 311 Oversight Hearing – June 2022

    NYC 311 Oversight Hearing – June 2022

    If this Administration does not invest in 311 and Agencies’ ability to appropriately respond, it will be a blatant admission that they do not want the government to work effectively, efficiently, and intelligently.

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  • NYC 311 Oversight Hearing – 2021

    NYC 311 Oversight Hearing – 2021

    Thank you 311 call operators and staff for being our municipal heroes. Through the pandemic you helped my neighbors through the toughest times. I want to make sure that you know that NYC’s civic tech community appreciates your dedication to serving all of our communities. Here is our 2021 testimony to NY City Council.

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  • CIF 2017 Field Report – First lab experience

    (This week’s blog post is written by Federico Toscano and edited by Ramesh Beharry.) Introduction the first week’s lab: Last week, the 4th cohort of NYC Civic Innovation Fellows experienced their first bootcamp training at the Manhattan Borough President’s Office. The training consisted in a well-explained lecture by Noel Hidalgo, in which he disclosed a broad amount of…

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